Carolina Home Medical

Carolina Home Medical's New Bern branch at 1301 Commerce Drive supplies home medical equipment to Craven County and the surrounding area. The store stocks mobility scooters, power wheelchairs, lift chairs, hospital beds, and bathroom safety products, and helps customers with equipment selection, insurance paperwork, and delivery. Staff assemble larger items such as hospital beds at pickup and load them for transport, and the branch handles equipment rentals alongside repair and warranty service on the products it sells.

The company operates multiple locations across eastern North Carolina, and the New Bern office serves both walk-in shoppers and families coordinating care from a distance. The Commerce Drive showroom sits off Trent Road in New Bern's commercial corridor, with lift chairs and power chairs available to try before choosing. Experiences at this branch are mixed: some visits bring patient, hands-on help with power chair approvals and equipment setup, while other visitors leave frustrated with customer service or with posted Saturday hours that did not match the actual schedule.

The office keeps weekday hours.